Privacy Policy

1. Information We Collect

We collect various types of information to provide and improve our services:

Personal Information

• Full name and contact information
• Physical address and mailing address
• Email address and phone number
• Government-issued identification (for USPS Form 1583 compliance)
• Business information (for business accounts)

Payment Information

• Payment method details (processed securely via third-party providers)
• Billing address and payment history
• Account balance and transaction records

Technical Information

• IP address and browser details when visiting our website
• Device information and operating system
• Website usage data and cookies
• Security logs and access records

2. How We Use Your Information

We use the collected information for the following purposes:

• To set up and maintain your mailbox service
• To process payments and manage billing
• To communicate important service updates and notifications
• To comply with USPS regulations and legal requirements
• To provide customer support and resolve issues
• To improve our website and user experience
• To prevent fraud and ensure account security
• To send marketing communications (with your consent)

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

• USPS and other mail carriers for service verification
• Payment processors for secure billing transactions
• IT service providers for website maintenance
• Legal and accounting services as needed

Legal Requirements

• Law enforcement or legal authorities as required by law
• Court orders or subpoenas
• Regulatory compliance requirements

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We implement comprehensive security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Secure payment processing through trusted providers
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Physical security measures at our facility
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records as required by law

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of data processing

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Provide personalized content and advertisements

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

8. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. International Data Transfers

Your information is processed and stored in the United States. If you are located outside the United States, please be aware that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

• Update the “Effective Date“ at the top of this policy
• Post the updated policy on our website
• Notify you of significant changes via email or posted notice

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: